Our Commitment to Your Privacy
At Melomed, protecting your privacy is a top priority. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. We are committed to being transparent and accountable in our handling of your information.
What Information We Collect
We may collect various types of information when you interact with our website or services:
Personal Data: This includes information that can identify you directly or indirectly, such as your name, email address, phone number, and date of birth. We only collect this information when you choose to provide it, such as when you make an appointment, request information, or subscribe to our newsletter.
Log Files: Our servers automatically record standard data like IP addresses, browser type, timestamps, and referring/exit pages. This information is used for analytics to improve website functionality and user experience.
Cookies: Like most websites, Melomed uses cookies to store information about your preferences and activity on our website. This helps us personalize your experience and improve the functionality of our site.
How We Use Your Information
We use the information we collect for various purposes, including:
To process your requests and provide you with the services you choose.
To personalize your experience on our website.
To send you information about Melomed, such as news, updates, and promotions (with your consent).
To analyze website usage and improve our services.
To comply with legal requirements.
Your Data Protection Rights
Melomed respects your right to control your personal data. You have specific data protection rights. These include:
The right to access, update, or delete your personal information.
The right to object to the processing of your data.
The right to data portability (receiving your data in a transferable format).
The right to withdraw consent.
For more information on these rights or to exercise them, please contact us at info@melomed.co.za.
Children's Privacy
Melomed does not knowingly collect personal information from children under the age of 13. If you believe a child may have provided us with personal information, please contact us immediately, and we will remove it from our records.
Third-Party Services
We may use third-party services like analytics tools and marketing platforms. These services may collect their own data in accordance with their privacy policies. We encourage you to review their policies before using our services.
Links to Other Websites
Our website may contain links to other websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of other websites, so please review their policies before visiting.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@melomed.co.za.
By using our website, you agree to this Privacy Policy.